Privacy Policy & SMS Terms of Service

Website: https://unifiedfleet.com

1. Introduction

Unified Fleet Services, dba Unified Fleet & Equipment ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, communicate with our company, request information about our services, or otherwise interact with us.

By using our website or communicating with Unified Fleet & Equipment, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal and business-related information when you interact with our company, including:

• Contact Information: Name, phone number, email address, mailing address, and company name.
• Business Information: Company details, fleet information, equipment requirements, and other information provided when requesting services or quotes.
• Communication Information: Information shared through phone calls, emails, text messages, website forms, and other communications.
• Website Information: IP addresses, browser type, device information, website usage data, and information collected through cookies or similar technologies.

We only collect information that is reasonably necessary to communicate with customers, provide our services, respond to inquiries, and operate our business.

3. How We Use Your Information

Unified Fleet & Equipment may use collected information for the following purposes:

• Responding to customer inquiries and requests.
• Providing quotes, estimates, and information about our services.
• Communicating about orders, equipment, deliveries, scheduling, and project updates.
• Providing customer service and technical support.
• Sending relevant business communications and requested updates.
• Improving our website, services, and customer experience.
• Maintaining business records and fulfilling legal or regulatory obligations.

We do not sell personal information to third parties.

How We Share Information

We share contact information, including phone numbers of contract signers, with the banks that finance our leases, with dealers and upfitters to complete orders, and as required by law. SMS opt-in and consent data is never shared with third parties for marketing.

4. Text Messaging and SMS Privacy

Unified Fleet & Equipment may communicate with customers and business contacts through SMS text messaging using our business phone system.

Text messages may include:

• Responses to customer questions and inquiries.
• Quotes, estimates, and service-related updates.
• Order confirmations and equipment or delivery updates.
• Scheduling notifications and appointment reminders.
• Customer service and support communications.
• Other informational or conversational business communications requested or authorized by the recipient.

SMS Consent and Information Sharing

Your mobile phone number and consent to receive SMS messages will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers who assist us in operating our business and delivering communications, such as telecommunications and messaging providers. These providers may use information only as necessary to perform services on our behalf and are not authorized to use SMS consent information for their own marketing purposes.

We do not sell or distribute customer mobile numbers or SMS consent information to outside marketers.

5. SMS Terms of Service

By opting in to receive text messages from Unified Fleet & Equipment, you agree to receive business-related SMS communications from us.

Types of Messages

Messages may include customer service responses, quote and estimate updates, order and delivery notifications, scheduling information, equipment-related updates, and other informational or conversational business communications.

We do not use SMS messaging to send promotional or marketing campaigns.

Message Frequency

Messaging frequency may vary depending on your interactions with our company and the services or information you request.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and individual wireless plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After sending STOP, you will receive a confirmation message, and no further SMS messages will be sent unless you choose to opt in again.

Getting Help

For assistance with text messages, reply:

HELP

You may also contact Unified Fleet & Equipment directly:

• Phone: 855-513-5338
• Email: ops@unifiedfleet.com
• Website: https://unifiedfleet.com

Consent Is Not Required for Purchases

Your consent to receive SMS messages is not a condition of purchasing any products or services from Unified Fleet & Equipment.

6. How We Obtain SMS Consent

Customers and business contacts may voluntarily provide consent to receive text messages through methods such as:

• Website contact forms with an optional SMS consent checkbox.
• Written consent provided through business paperwork.
• Verbal consent provided directly to an authorized company representative.
• Email communications requesting permission to send text messages.

Consent to receive SMS messages is voluntary. Providing a phone number does not automatically constitute consent to receive text messages.

We maintain records of SMS consent and honor requests to discontinue text communications.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, and enhance the user experience.

These technologies may collect information such as browser type, device information, pages visited, and general website usage patterns.

You may adjust your browser settings to restrict or disable cookies. Some website features may not function properly if cookies are disabled.

8. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Access to personal information is limited to individuals and service providers who need the information to perform legitimate business functions.

Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Information Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide requested services, resolve disputes, and comply with applicable legal obligations.

10. Third-Party Websites and Services

Our website or communications may contain links to third-party websites or services.

Unified Fleet & Equipment is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party websites they access.

11. Your Privacy Choices

You may contact us to:

• Request information about the personal information we maintain.
• Request corrections to inaccurate personal information.
• Request that we discontinue certain communications.
• Opt out of SMS communications by replying STOP.
• Ask questions about how your information is collected or used.

We will review and respond to privacy-related requests as required by applicable law.

12. Children's Privacy

Our website and business services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13 through our website.

13. Changes to This Privacy Policy

Unified Fleet & Equipment reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. We encourage visitors to review this policy periodically.

14. Contact Information

If you have questions regarding this Privacy Policy, our SMS communications, or how your personal information is handled, please contact us:

Unified Fleet Services, dba Unified Fleet & Equipment

• Website: https://unifiedfleet.com
• Email: ops@unifiedfleet.com
• Phone: 855-513-5338
• Business Address: 3038 S Specialty Cir, Salt Lake City, UT 84115